Where do I find out about GATE and if I can qualify?
What is the procedure if I need to query my mark?
If I miss my deadline for coursework, what do I do?
If the coursework/project is submitted and the Lecturer loses it, what is my next step?
If I was absent from final examinations, what do I do?
If my Instructor/Lecturer is always late to class, or frequently absent, where do I direct my complaint?
To whom should problems/concerns with my Lecturer/Instructor be directed?
How do I pursue changing my programme?
If I find it difficult to cope with the workload, what can I do?
Can I be exempted from a specific course?
Do I receive a refund for exempted courses?
Where can I request a transcript?
If I fail a core course, or fail a supplemental examination, will I be able to continue my programme?
Which courses require a Pre-requisite?
Where can I find the specific dates for particular events?
Can I pay fees by semester?
Am I required to wear a uniform when I attend classes?
Where can I purchase my uniforms?
What do I do if industry training is clashing with my working hours?
How can I get involved or access the services of the Student Guild?
Information about the G.A.T.E programme can be obtained from the Admissions and Registration Department.
Report the dissatisfaction in writing (complete the grade query form) to the Registrar no later than five (5) working days after the results have been posted on the relevant Notice
Board/Online. The request must include the course name and code, the
Lecturer/Instructor’s name, the assignment(s) and/or examination(s), the grade obtained and the grounds for the appeal. The answer script of the said student will be retrieved and attached to the written query and submitted to the appropriate Lecturer. The Lecturer then reviews the script. It must be noted that the mark can either increase or decrease. If the student is still not satisfied, a second marker (independent of the Institute) can be requested to review the paper. This is done at a cost (See: Appendix A - Tuition and Fees). If the re-marking of a student’s
examination script by the new marker results in a higher grade than that previously
recorded, the fee paid by the student shall be refunded. In instances where there is no change to the grade, or where the grade is marked down, no refund will be given.
deduction of the total percentage (%) gained. No course work/project will be accepted
after five (5) days past the deadline. A student who is unable to submit
coursework/project due to illness or a verifiable emergency must contact the Lecturer/Instructor no later than three (3) working days after the due date to make new
arrangements for the submission of the coursework/project. The verifiable emergency must be stated in writing and a medical certificate must be tendered to support the claim of illness.
consultation with the Registrar will decide what can be done. The student may be required
to re-submit the project without any mark deduction.
A student in good financial standing, who has registered for an examination and fails to
take the examination for reasons of illness or a verifiable emergency, will be allowed to take the examination at the next official sitting. The student who was absent from the examination due to illness must tender a medical certificate in support of such claim. Both the medical certificate and proof of an emergency must be submitted to the Registrar within five (5) working days from the date the examination was scheduled. A student who
was absent from an examination because of a mix-up in date, time /late arrivals of an examination will not be permitted to write the examination at the next official sitting.
In this case the student can complete the Student Complaint Form and forward the complaint to the Student Services Manager
concerns to the Student Services Manager.
You should first discuss this matter with your Programme Head and seek his/her advice.
Programme Head about doing fewer courses per semester or any alternative solution to
the problem.
Using theRequest for Exemption’ form available from the Admissions and Registrations
office, the student must make a written request for exemption from the specified course to the course Instructor. Supporting documents (information about the course, grade slip etc.) must be included. Once approval has been granted by the course Instructor/Lecturer, the approval has to be ratified by the Programme Head. Exemption for a core course will only be granted if the course was successfully completed at the Institute (TTHTI) within the past three (3) years from the time of the request. The student must have attained a Grade B and above.
Appendix A - Tuition and Fees). Official transcripts are sent directly from one educational
institution to another.
Fees). The fee per course must be paid before the student can write the supplemental
examination. It should be noted however:
• A student can only attempt three courses at supplemental level within one semester
• A student failing a course at supplemental level must repeat that course at a cost (See:
Appendix A - Tuition and Fees).
• A student failing a course, which is a pre-requisite, will not be permitted to pursue the
succeeding course.
If a course has Pre-requisite it will be identified on your programme outline distributed at
the start of each academic year. The student can also consult with his/her Programme Head.
Schedule/Calendar distributed at the start of each semester.
shown on the Academic Schedule/Calendar). If the fees are paid after the deadline, the
student is liable to pay a late fee (See: Appendix A - Tuition and Fees).
dining room. Additionally, you must wear the Institute’s uniforms (See: Professional Dress
Policy, Academic Policies).
Services Department. Patterns of the Kitchen and Dining Room uniforms and
recommended supplier(s) can be obtained from the Admissions & Registration
Departmen
internship be flexible so as to accommodate both work and internship. Failing this,
students should bring this to the attention of the Student Services Department to have the
matter dealt with.
any member of the Guild’s Executive and expressing his/her interest in doing so.
