EXCELLENCE IN HOSPITALITY SERVICE
This course has been designed for persons whose jobs function involves the provision of hospitality services i.e preparation or service of refreshments and the maintenance of a kitchen or dining area.
WHAT WILL THIS COURSE DO FOR ME?
Participants will be introduced to best practices in the preparation of light refreshments and the service of food and beverage items such as:
- Hygiene and Safety Practices
- Quality Customer Service
- Food and Beverage Service
- Preparation of Refreshments
- Maintaining a Professional Image